Firstly, complete our online application form to give us an understanding of your
business requirements and desired timescales to achieve certification. After a brief
discussion with a member of our business development team, when you are ready to
proceed, we will provide you with an individually tailored proposal, covering the
investment required to obtain your ISO certification.
Steps to Certification
Obtain a full copy of the relevant ISO Standard documentation and review the
requirements. Assemble your team, review our training course and define your strategy.
Develop and implement your management system (policies, procedures and controls).
You are now ready to start the assessment process for your management system.
Pre-assessment is an early opportunity to review your management system against the
requirements of the relevant ISO standards (s), Your assessor will conduct a gap-analysis
and provide you with a full report of any areas to address before the formal assessment begins. After each stage, the assessor with prepare and deliver a comprehensive written assessment report detailing the findings of the assessment.
Stage One Assessment
This initial assessment determines if the mandatory requirements of the standard are
being met and if the management system is capable of proceeding to stage two.
Non-conformities identified by the assessor will need to be addressed by your
organisation. At the end of your stage one assessment, all areas should be compliant with
requirements of the relevant ISO standard(s) and allow progression to stage two.
Stage Two Assessment
The stage two assessment determines the effectiveness of your management system,
and seeks to confirm that your management system controls have been implemented
and is fully operational. If your assessor is satisfied that your organisation is fully compliant
with the relevant ISO standard(s), they will recommend your organisation for certification.
At this point in the process the assessor reviews any corrective actions taken to address
findings raised in stage one and two. On successful completion of stages one and two,
your assessor will make a recommendation for certification. The Certification Manager will
review your file to ensure that the recommendation is made in an impartial, fair and
Once ISO certification is achieved, your organisation will be issued with a Certification
Europe certificate and frame. You will also be provided with relevant logos (stickers and
electronic versions) and an online digitally-signed version of your certificate.
Your organisation is required to submit the management system for review post
certification via the continuous assessment process. The first surveillance visit is due within 6 months of the recommendation of certification. ISO certifications have a three year lifecycle. At the end of this period, in order to renew the certification, a mandatory
recertification assessment must take place. This includes a review of past implementation
and continuing maintenance of the system over the period of certification.